Managing Conflict - DPS 15486

DPS 15486 36 hours

Upcoming Classes

Objectives: 

  • To provide understanding of the process and stages of conflict resolution, conflict resolution coaching and informal mediation

Outcomes: 

  • Identification of conflict resolution
  • Ability to use a conflict resolution process to resolve conflicts
  • Ability to use conflict resolution coaching to help others resolve conflicts
  • Ability to use an informal mediation process to help two parties resolve a conflict together

Additional Comments: 

  • Textbook Required
Upcoming Classes

Call (204) 982-6633 to register today!

DPS 15486 1201 Managing Conflict Instructor: R. Schmidt
Tue 06:00 pm - 09:00 pm
10-Apr-2012 to 26-Jun-2012 (12 classes)
$425 Materials not included
Textbook:

Conflict Resolution for Managers (Binder), Mediation Services Mediation Services, SKU: 10184981


Pre-reading: N/A

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http://dce.UWinnipegCourses.ca