Managing Conflict

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Register for this course

To register call (204) 982-6633, or download the course registration form (PDF) and mail or fax to:

The University of Winnipeg
Division of Continuing Education
14th floor, 275 Portage Avenue
Winnipeg, MB R3B 2B3 Canada
Phone: (204) 982-6633
Fax: (204) 944-0115

Coming Soon to Professional Studies

Grievances and Discipline Handling: August 17 - Learn more
Human Resource Legislation: August 20 - Learn more
Labour-Management Relations: August 18 - Learn more
Effective Written Communication: August 23 - Learn more
Compensation and Benefits: August 24 - Learn more

DPS 15486

36 hours

Programs

Advanced Diploma In Leadership In Early Childhood Care And Education Program

Human Resource Management Diploma Program (Part-time)

Management Certificate Program

Project Management Diploma Program (Part-time)

Objectives

To provide understanding of the process and stages of conflict resolution, conflict resolution coaching and informal mediation

Outcomes

Identification of conflict resolution
Ability to use a conflict resolution process to resolve conflicts
Ability to use conflict resolution coaching to help others resolve conflicts
Ability to use an informal mediation process to help two parties resolve a conflict together

Prerequisites

Effective Oral Communication

Additional Comments

Textbook Required

Upcoming Sections Call (204) 982-6633 to register today!
DPS 15486 1002	Managing Conflict Instructor: M. Labun 12 Thu 06:00 pm - 09:00 pm 16-Sep-2010 to 9-Dec-2010 $425 Materials not included Textbook: "Conflict Resolution for Managers (Binder), Mediation Services Mediation Services, SKU: 10184981 " No class 11-Nov-2010
DPS 15486 1101	Managing Conflict Instructor: R. Schmidt 12 Wed 06:00 pm - 09:00 pm 13-Apr-2011 to 29-Jun-2011 $425 Materials not included Textbook: "Conflict Resolution for Managers (Binder), Resolution Skills Centre, SKU: 10184981 "