Managing and Resolving Conflict in the Workplace

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DPS 15311 7 hours
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Programs

Professional Edge Seminars

Objectives

  • To explore common sources of conflict and examine various strategies for managing it proactively

Outcomes

  • Understanding of underlying and manageable causes/sources of interpersonal disputes
  • Ability to choose appropriate responses to and strategies for addressing workplace conflict
  • Ability to dispel emotion, clarify perceptions, separate personalities from problems, listen effectively and solve problems collaboratively
Upcoming Sections

Call (204) 982-6633 to register today!
DPS 15311 0901 Managing and Resolving Conflict in the Workplace
Instructor: L. Kornelsen
1 Sat 09:00 am - 04:30 pm
13-Mar-2010 to 13-Mar-2010
$195 Materials not included
Textbook: N/A

30 minute lunch