Closing Performance Gaps - DPS 59053
| DPS 59053 | 7 hours |
This seminar will take one step further into the activities of managing performance. Not only do organizations need a proper performance management structure but individual managers must possess the communication skills required to deliver effective feedback and to develop performance development goals. This seminar will focus on the more challenging performance managing situations and seek to assist the participants in being able to affect change p that is close the performance gaps of those around him or her.
Programs
Objectives
This seminar will:
- Identify the importance of learning principles in performance
- Identify the factors contributing to motivation and those that block performance
- Review strategies for effective feedback
- Allow participants to build their skills as a coach
- Identify how to establish SMART development plans with the employee
- Discover the elements of an effective development plan
- Deal with negative and other ways of resisting the request for change
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Demonstrate ways of dealing with difficult reactions to performance reviews
Outcomes
Upon completion of this seminar participants should be able to:
- Understand the impact of motivation and learning theory on performance
- Consider factors demotivating employees
- Give effective feedback
- Build coaching skills
- Develop SMART development goals.
